All goods are guaranteed for 12/24 months from the date of purchase against defects due to faulty material or workmanship. This does not extend to defects caused by wear and tear, neglect or accident. This guarantee does not cover consequential damage, costs or injury howsoever caused.
All goods returned to Alternatorsnstarters.co.uk must be supplied with your email address and full customer details and the reason for the return. Failure to provide these details may result in a delay in processing your returns.
If products are believed to be faulty they must be returned to alternatorsnstarters for a full diagnostic, with a full description of the fault. Alternatorsnstarters reserves the right to test all returned goods before issuing a refund. Customers will be notified if a product is not found to be faulty and offered the option of having the product returned to them at a cost of £10. Alternatorsnstarters.co.uk reserves the right to dispose of any unclaimed products after 28 days. All products are supplied with 12/24 months warranty as standard. Alternatorsnstarters will not be held liable for any labour costs or damage as a result of a faulty product.
Incorrectly Supplied Products
If products are believed to be incorrectly supplied, please provide a full description of the OE reference you are looking to replace. You have up to 14 days to return incorrectly supplied products. These products must not be damaged or used in any way. A replacement or refund would apply. It is the customers responsibility to check that the correct goods have been supplied before fitting.
No Longer Required ProductsWe will be happy to accept products which are no longer required within 7 days of purchase provided they have not been fitted and they must be returned in a re-saleable condition. Alternatorsnstarters.co.uk reserves the right to make a handling charge of £20 to cover the cost of testing and repackaging for returning the item into stock.